We collect two categories of data:

Personal Information – This includes your name, contact number, email address, shipping and billing addresses, and order history. It is collected when you place an order, subscribe to updates, or contact our support team.

Non-Personal Information – This includes technical data such as your IP address, device type, browser information, and on-site activity. We collect this data via cookies and analytics tools to enhance user experience.

Payment Information – We do not store or access your payment details. All transactions are securely processed through third-party gateways like Razorpay or Paytm, which comply with applicable data protection standards.

Your information is used to:

• Process and deliver your orders
• Provide customer support and address inquiries
• Personalise content and product recommendations
• Send promotional communications (only if opted in)
• Monitor and mitigate potential security risks or fraudulent activity
• Improve our website’s performance and functionality

We do not sell or rent your personal data. However, we may share it with:

Service Providers – Including logistics, email, SMS, and payment processing partners

Legal and Regulatory Authorities – When required to comply with laws or respond to legal requests

Business Affiliates – In the event of a merger, acquisition, or business restructuring All third parties are required to maintain confidentiality and use data solely for the intended purpose.

Cookies are used to store preferences, analyze traffic, and improve site performance. You can manage cookie settings through your browser. Disabling them may limit certain functionalities.

We retain your personal data only as long as necessary to:

• Fulfill your orders and provide services
• Meet legal and compliance obligations
• Resolve disputes and enforce agreements

You are entitled to:

• Access or request corrections to your personal data
• Withdraw consent for marketing communications
• Request deletion of your personal information (subject to legal conditions)

To exercise any of these rights, please contact us at caseraves@gmail.com.

We implement industry-standard security measures, including SSL encryption and access controls, to protect your data. While we take necessary precautions, no method is completely secure. We advise users to safeguard their credentials and use secure networks.

Our website may contain links to external platforms (e.g., payment providers, social media). We are not responsible for their privacy practices. Please review their policies independently.

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from minors. If such information is inadvertently collected, please contact us to have it removed.

We may revise this policy periodically to reflect changes in our services or compliance obligations. Updates will be posted on this page with a revised effective date. We encourage regular review to stay informed.

If you have any questions regarding this policy or how your data is handled, please reach out to us:

Phone:

Email: caseraves@gmail.com
Website: www.caseraves.com
Support Hours: Monday to Saturday, 12 PM to 7 PM IST